Returns & Exchanges
At CustomStickers, we want you to be completely satisfied with your order, which is why we offer a 30-day satisfaction guarantee on all our products. If your custom stickers arrive damaged or do not match your approved proof, we will provide a full refund or a free reprint.
Initiate Your Request
Contact our support team within 30 days of delivery with your order number and a brief explanation of the issue.
Submit Documentation
Provide high-quality photos of the stickers received to help our quality control team identify the discrepancy or damage.
Review and Approval
Our team will review your claim within 2 business days to determine if a reprint or a full refund is the best solution for your case.
Resolution Delivery
Once approved, your replacement order will be prioritized in our production queue or a refund will be issued to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing